This has been an exciting year for the company. It seems strange to write this when this has been a challenging and strange year. For many of our customers, especially those working in the Health sector, we know how difficult this year has been. There is an earlier story on this site, of how we have used the flexibility of our technology to support them and this continues.

Nevertheless, this has been a year where we have had the opportunity to work on many major projects. In September, all trainee Dentists in England, Wales and Northern Ireland were switched from the two previous e-portfolio systems to the integrated e-portfolio we provide. It was pleasure to hear at a recent meeting how well the new system has been received.

We have worked with the Royal Pharmaceutical Society to provide a range of assessment pathways for Pharmacists at all levels in the profession. Again, it has been great to hear the positive reception to our work.

Another positive development this year has been the fact that many of our long-standing customers have strengthened their commitment to the company, both through extending their contracts and committing to new work. The creation of Axia Digital (Ireland) has also opened up new opportunities in this important market for us.

We are therefore looking forward to 2021 and know that the team will be coming back in January to a full programme of work.

As they reflect on the past year, joint owners Richard Etheridge and Chris Peat wanted to express their thanks to our customers and colleagues.

‘We are grateful to all our customers who have again proved to be great collaborators in meeting our objective, to produce sites that provide a high-quality experience to all their users. This year they have stretched and prompted us to produce some of our very best work. This work though can only be produced through the efforts of our highly talented team, to whom we offer our thanks, for the way they have adjusted to working from home and for their commitment to the company.’

Chris Rowley has settled quickly into his role as Senior Developer and Software Team Leader with the company.

Chris is a Business Process and Software Solutions specialist with over 25 years of industry experience.  He has managed and provided I.T. solutions to some of the World’s largest, mass participation sporting events; a successful airline and holiday company; banking, and other organisations in both the public and private sectors.

In over 13 years as a Project Manager, he has demonstrated an ability to shape solutions that meet each user’s requirements and the business need, whilst all the time communicating the journey with stakeholders.  Chris has already applied these skills to the company’s latest site for the Royal Pharmaceutical Society.

We asked him to share his first impressions of the company’s technology.

‘Since joining the Axia Digital team in June I have been amazed and impressed by the rapid development process the team executes.  Everything the team produces, is done using every day, development technologies, SQL Server back end, C# business logic and middle tier and HTML, CSS, Bootstrap front end with a sprinkling of JavaScript and JQuery magic thrown in. Nothing particularly special there. 

What makes Axia different is how an ever-evolving middle tier, that is the backbone of every solution and manages all the heavy lifting of the applications from security, data access, business rules application, roles management, object CRUD tasks is creatively allied to a highly sophisticated administration toolset, that allows pretty much any business object model, to be quickly and safely built; whilst all the time providing the assurance that the delivered product will be rock solid. 

In 25 years of involvement with I.T. companies large and small, I have never seen such bespoke, customer-driven requirements delivered to a live, deployed site in such remarkably short periods of time, a handful of weeks as against maybe six to nine months or more!  Coupled with the vision that the delivered product should be maintainable by the end client’s staff with minimal training should they wish or by the Axia team as a managed service throughout its lifetime and natural evolution.’

Another recent recruit to the business is Bryan Magistrado who joins for his placement year from Huddersfield University. He joins an impressive list of other staff who have studied there; Max, Yaz and Chris.

CORONAVIRUS – Update

Axia Digital, like most companies, has been following government advice in relation to the uncertainty regarding the CORONAVIRUS / COVID-19.  We have been planning for several weeks, following the new advice last night from the Prime Minister, we have decided to move our team from working in our office environment to working from home.  This was put into effect this morning and hopefully, you will have found that if you have contacted us, it has been business as normal.

Our business continuity plan has been implemented which allows the business to continue in times such as these and has the full support of the company’s board.  The team have all been working as they normally do, only remotely.  We have a series of tools and processes that we use to manage our work and these are either virtual or easily virtualised.  Our aim is to maintain the levels of customer service we normally provide and aim to exceed it if we can.

Our suppliers are implementing similar plans and are keeping us up-to-date with their plans as they are implemented.  We do not anticipate any unplanned interruptions in the services we provide and we will continue to work on support issues and any development you have asked us to undertake or are in the process of asking us to undertake.

Simply put we expect business as usual.

While the news and information surrounding the COVID-19 coronavirus continue to evolve, we are working diligently to stay informed and take all the necessary safeguards to ensure the health and safety of our employees, partners and customers.  As such, we are following the guidance of government authorities and world health professionals in ensuring our decisions are in line with their recommendations and that we are minimising any risk to our team.  We have suspended all non-essential business travel with immediate effect.

Initially, our phones will divert to an answer machine with messages being sent to the team immediately.  We will respond to voice calls as soon as possible.  Please continue to contact us in the normal ways that you have done previously.

Please continue to send support to support@axiainteractive.net

We hope that all our customers remain safe and look forward to working with you over the coming weeks.

Kind regards
Richard and Chris