On 7 February, we were delighted to learn that we had successfully passed our ISO 9001 Audit. Our external audits are carried out by a company named Atlas (formerly QMS). You can find a link to their website here: https://www.qmsuk.com/atlas.

We passed with 9 positive observations which were:

  • Planning-Quality objectives and planning to achieve them
  • Support-Competence and awareness
  • Operation-Requirements for products and services
  • Operation-Control of externally provided products, processes and services
  • Operation-Release of Products and Services
  • Operation-Control of nonconforming outputs
  • Performance evaluation-Customer satisfaction
  • Performance evaluation-Internal audit
  • Performance evaluation-Management reviews

You can view our certificate here: ISO-9001-2015-Certificate-1.pdf